Visitor Services

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Flagstaff Hill Visitor Services Information


Toilets are located in the Flagstaff Hill reception building. Within the village, toilets are located next to the Flagstaff Hill Common School, behind the Shipping Agent on the Wharf, beside the Great Circle Gallery and in the Wharf Theatre.

Food and Beverages

Food and Beverages are available from 'Pippies by the Bay' Restaurant and Flagstaff Hill Tearooms Stella Maris.

Baby Change Facilities

Baby Change Facilities are located in the Flagstaff Hill reception building

Disabled access

By Day ... The village has wheelchair access and disabled toilets throughout. Access in the village is by sealed path and access roads. It is not recommended that wheelchairs use the cobblestone paths in the village.

Wheelchairs are available on request from reception.

By Night... Wheelchair access is available in the evenings however notification must be provided when booking. Transport through the village in the evening is provided by motorised vehicle, and assistance is provided by our staff boarding and unboarding the transport.

First Aid Services

First Aid Services are available from staff located in the Flagstaff Hill reception building

Flagstaff Hill Gift Shop

Flagstaff Hill Gift Shop is located in the Flagstaff Hill reception building. The shop stocks an extensive range of quality maritime and heritage gifts, Warrnambool and Great Ocean Road souvenirs, books, giftware, toys and educational materials


Flagstaff Hill can provide guided tours of the Flagstaff Hill village for groups and also tour guides to conduct Warrnambool City Tours. Tour bookings must be made in advance Please contact us for further details 1800 556 111.

Parking and Coach Access

Flagstaff Hill is centrally located in Merri Street, Warrnambool. The site has an extensive car park with dedicated disabled, coach and caravan parking bays.

Visitor Information Centre

Warrnambool's accredited Visitor Information Centre is located at the Flagstaff Hill site on Merri Street, Warrnambool. The centre stocks an extensive range of visitor information for Warrnambool and the Shipwreck Coast. Let their experienced staff assist you with accommodation and attraction information or bookings. Contact the Warrnambool Visitor Information Centre on (03) 5559 4620 or visit to book online now!